FAQ

» How to find materials I want?
» How to borrow books from the Library? How many items per time? How long per time?
» How to check the library new books?
» Can I renew items on loan?
» How to know items loan under my name?
» What happen if I damage or lose loan items?

Q: How to find materials I want?
A: Please choose the appropriate catalogue:
- Library catalog: Including information of all Library print books, media.
- Databases: Journals in “fields that range from the latest scientific break throughs to emerging business strategies to the latest Hollywood blockbusters”.
- HCC e-library: including e-articles or e-books in a wide array of topics.
For the print books which are arranged in order of class mark, note the class mark of the items you want. And then, please find the books by yourself base on the instruction on each shelve.
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Q: How to borrow books from the Library? How many items per time? How long per time?
A: How to borrow:
- Apply for instructors (full-time instructors and part-time instructors) only.
- Take books from bookshelves to the Counter or provide syllabi, titles, course names or subjects you are interested in to Library staff.
- Show your valid library card, get and check the materials and information on borrowing form (full name, book titles, due date,…).
- Sign for borrowing. Borrowers are responsible for all materials they borrowed.
- Returned materials should be done at the Counter. Please do not return materials directly to the shelves.
How many and How long:
- Full-time teaching staffs can borrow a maximum of 10 items at any one time. Maximum duration is set in 1 year per time.
- Part-time Instructors can borrow textbooks (not including instructors manual, media) based on the teaching schedules. Maximum duration is set in 1 semester per time.
- Items on loan may be kept until the due date given on the User Library account unless the Library staff recalls them. For the loans recalled before the due date, the Library will send a notice to borrowers from e-mail address library@saigontech.edu.vn. Within 03 working days after sending the recall request, borrowers must return those materials to the Library.
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Q: How to check the library new books?
A: All new items are announced on News column of the library website or on the Library bulletin board.
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Q: Can I renew items on loan?
A: - Loans may be renewed 1 time by users in case those materials are not overdue or reserved by other users.
- The renewal can be preceded in person or via email.
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Q: How to know items loan under my name?
A: Please log in your library account to check your current loans and the due date.
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Q: What happen if I damage or lose loan items?
A: - Defacing or mutilating Library materials (e.g., by marking, underlining, tearing, removing pages/parts of pages out of books or periodicals; by damaging multimedia, …) during the borrowed time, the items will be deemed missing and the borrower must take responsibility of losing material.
- For the lost or being deemed missing items: borrowers must compensate for the new items or pay threefold of material’s price in 1 week. If no compensation is made after the period of 1 week, the material will be considered to be taken deliberately by the borrower. In addition to the compensation amount (triple the cost of present value of the missing material) and suspended use of the library until the completion of the payment, the borrower may also be punished in accordance with Vietnamese law.
- All fined must be paid before signing the return form.
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